Compliance Guide
When organizations choose Horizons OmniChat, they’re not just getting a chatbot platform - they’re getting a solution designed with compliance at its core. Let’s explore how Horizons helps you meet your regulatory requirements while maintaining operational efficiency.
Understanding Our Compliance Approach
Compliance isn’t just about checking boxes - it’s about building trust and ensuring your organization can operate confidently in regulated environments. Horizons is built to help you achieve and maintain compliance across multiple regulatory frameworks.
GDPR Compliance: Privacy by Design
Privacy isn’t an afterthought in Horizons - it’s woven into every aspect of the platform. Here’s how we help you maintain GDPR compliance:
Data Protection by Default
Your users’ privacy is protected through:
- Complete data sovereignty in Local mode
- Configurable data retention policies (ENTERPRISE)
- Granular consent management (ENTERPRISE)
- Built-in data minimization
Data Subject Rights Made Simple
When a data subject exercises their rights, Horizons makes it easy to respond:
- Automated subject access request handling
- One-click data export for portability (ENTERPRISE)
- Simple process for right to erasure
- Comprehensive data inventory tools
SOC 2: Trust Through Control
For organizations requiring SOC 2 compliance, Horizons implements controls across all five trust service criteria:
Security That Scales
Our multi-layered security approach includes:
- Advanced threat detection (ENTERPRISE)
- Comprehensive monitoring (ENTERPRISE)
- Regular security assessments (ENTERPRISE)
- Penetration testing support (ENTERPRISE)
Availability You Can Count On
Keep your services running with:
- High-availability architecture options (ENTERPRISE)
- Automated failover capabilities (ENTERPRISE)
- Robust backup procedures (ENTERPRISE)
- Real-time performance monitoring (ENTERPRISE)
ISO 27001: Information Security Excellence
Align with ISO 27001 requirements through our comprehensive security framework:
Policy Implementation Made Easy
Implement and maintain security policies with:
- Ready-to-use policy templates
- Regular review reminders (ENTERPRISE)
- Operational procedure integration (ENTERPRISE)
- Employee awareness tools
Asset Management Simplified
Keep track of your information assets with:
- Automated asset inventory (ENTERPRISE)
- Data classification tools (ENTERPRISE)
- Clear ownership assignment (ENTERPRISE)
- Handling procedures (ENTERPRISE)
ENS: Spanish National Security Framework
For organizations operating in Spain, Horizons provides specific controls aligned with ENS requirements:
Security Categorization
Easily categorize your systems with:
- Built-in categorization framework (ENTERPRISE)
- Impact assessment tools (ENTERPRISE)
- Risk analysis methodology (ENTERPRISE)
- Control selection guidance (ENTERPRISE)
Security Measures
Implement required controls through:
- Technical control automation (ENTERPRISE)
- Organizational measure templates
- Procedural control guidance (ENTERPRISE)
- Personnel security tools
Industry-Specific Compliance
Healthcare (HIPAA)
Transform your healthcare chatbot deployment with HIPAA-compliant features:
Privacy Rule Compliance
- PHI handling controls (ENTERPRISE)
- Minimum necessary access enforcement
- Patient rights management (ENTERPRISE)
- Privacy notices automation (ENTERPRISE)
Security Rule Implementation
- Administrative safeguards (ENTERPRISE)
- Physical security controls (ENTERPRISE)
- Technical security measures (ENTERPRISE)
- Encryption requirements
Financial Services
Meet financial industry requirements with:
PCI DSS Controls
- Cardholder data protection (ENTERPRISE)
- Vulnerability management (ENTERPRISE)
- Access control measures (ENTERPRISE)
- Security monitoring (ENTERPRISE)
FINRA Compliance
- Communications monitoring (ENTERPRISE)
- Record keeping automation (ENTERPRISE)
- Supervisory controls (ENTERPRISE)
- Data retention management (ENTERPRISE)
Real-World Implementation
Let’s look at how this works in practice. When implementing Horizons in a regulated environment:
- Assessment: We help you identify applicable compliance requirements
- Configuration: Controls are enabled and configured to meet your needs
- Documentation: Comprehensive compliance documentation is generated
- Monitoring: Continuous compliance monitoring is established
- Reporting: Regular compliance reports are generated automatically
Growing with Your Compliance Needs
As your compliance requirements evolve, Horizons evolves with you:
- Start with basic compliance features in Local mode
- Add enhanced controls in Hybrid mode
- Deploy full enterprise compliance features in AWS mode
Enterprise-Grade Compliance Features
For organizations with advanced compliance needs, our Enterprise edition includes:
- Advanced audit logging
- Custom compliance reporting
- Automated compliance monitoring
- Integration with GRC tools
- Regular compliance assessments
Next Steps
Ready to ensure your chatbot deployment meets your compliance requirements? Explore our detailed guides:
- Security Architecture - Understanding the technical implementation
- Privacy Guide - Protecting user data
- Operations Security - Day-to-day security management
- Enterprise Features - Advanced compliance capabilities
Horizons OmniChat by evereven